Mystery Shopping

Next Step International Inc uses unbiased third-party shoppers to gather actionable data for you.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Robert Field

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Next Step International Inc offers social media benchmarking and shopper experience assessment.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

Next Step International Inc analyzes your data to identify your most valuable customers.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.